What we check, and what we don’t

We verify what we assert, and we host what we don’t. We check that a person controls the email address they signed up with, that a company is a registered entity on the public register for its jurisdiction, and that a provider really did the work they claim for the client they name — that last one confirmed by someone at the client’s own email domain, never from the provider’s own inbox. Where we have run a check, the profile says so. Where it doesn’t say so, we haven’t.

Email tells you less than it looks like it does. Confirming an email address proves someone can read that inbox and nothing more — not their name, not their employer, not who they are. Anyone can create an address and confirm it. It is the weakest of our three checks and we would rather you knew that.

We don’t judge whether anyone is any good. We do not assess competence or quality, we do not run background checks, and we do not test skills or interview anyone. Nobody here is endorsed or approved by us. That judgement is yours — our job is to put real evidence in front of you so you are deciding on facts.

We can’t promise delivery. We can make failure recoverable. Work is scoped into defined deliverables and priced in stages that add up to the whole, so an engagement that goes wrong stops where it went wrong rather than at the end. If you tell us something went wrong, we look at it and we act on it. Our responsibility scales with what we know: not knowing about a problem is defensible, knowing and staying quiet is not.